If you live in the Tampa Bay area and have family in Cuba, you have probably heard of Cubamax Tampa. It is one of the names people mention first when they want to send food, medicine, money or a plane ticket to the island. This guide explains what the agency does, what to check before you pay, and which other options exist if your first choice is not available, visit more.
What Is Cubamax?
Cubamax is a Cuban-American agency for shipping, remittances and travel. It was founded in Hialeah in 2001 and serves Cuba with a main focus on Florida. Reports also say it runs 17 offices across Florida and Texas. That is why many Tampa families treat it as a default choice.
Most people who search for Cubamax Tampa want one of three things:
- Send a box of food, toiletries or medicine to a relative
- Send money to Cuba
- Book travel or ask about documents
Cubamax Tampa Services at a Glance
| Service | What it is used for | What to check first |
| Package shipping | Food, hygiene items, medicine, clothes | Current weight limits and accepted items |
| Remittances | Sending money to family in Cuba | Fees, exchange rate and delivery method |
| Travel services | Flights and trip paperwork | Dates, baggage rules and documents |
| Delivery in Cuba | Home delivery or pickup | Whether your province is active right now |
The details in this table change often, so confirm everything with the Tampa office before you pay.
Rules Have Changed Recently
Shipping to Cuba has been unstable in 2026. Fuel shortages on the island have forced agencies to adjust. In early 2026, Cubamax limited accepted items to essentials, food and medicine, and set a one-shipment-per-customer limit. Reports at the time also said home delivery was suspended, so relatives had to collect packages at official pickup points.
I can’t tell you what applies today, because these policies move quickly. Before you spend money, ask the office these questions:
- Which items are accepted this week?
- Is home delivery available in my relative’s municipality?
- Is there a limit per customer or per box?
- How long does delivery usually take to that province?
- How will I get a tracking number or receipt?
How to Prepare Your Package
A little planning saves a lot of stress. Write down your relative’s full name, ID number, phone number and exact address with references. Pack food and toiletries tightly, and keep a list of what is inside. Keep your receipt until the box is confirmed as delivered. If someone you don’t know contacts you offering a «discount» or a «faster route,» be careful. Agencies have warned customers about scams, so only pay through the official office or channel.
Other Ways to Send Food and Goods to Cuba
Sometimes an agency pauses a route, or you simply want to compare. Tuambia is a separate online store, not Cubamax, where you choose products and pay from abroad for delivery to a Cuban address. Here are some places to start:
- Read the Tuambia Envios guide to shipping to Cuba for how the process works.
- Browse the Tuambia online store if you want to send appliances and household items.
- Check the Tuambia shipping options to compare delivery choices.
- See the step-by-step ordering guide for Tuambia Envios a Cuba if this is your first order.
- Looking at food specifically? The Tuambia Alimentos page covers pantry items.
- Many families also ask about chicken boxes for Cuba when planning a larger food order.
- If you want the older Tampa-specific write-up, read our Cubamax en Tampa overview.
Cubamax Tampa vs. an Online Store: Quick Comparison
| Point | Agency office (like Cubamax) | Online store (like Tuambia) |
| How you order | Visit or call the office | Order on the website |
| Best for | Boxes, remittances, travel | Choosing specific products |
| Payment | At the office or per agency rules | Online at checkout |
| Tracking | Ask for a receipt or code | Use a tracking number |
| Good to know | Policies can change quickly | Coverage depends on province |
Neither option is better for everyone. If you want to hand over a box in person, an office makes sense. If you want to pick exact items from home, a store is easier.
Tips Before You Pay
- Compare at least two options, even if you have used one before
- Ask for the total price, not just the per-pound rate
- Save screenshots of promotions with their dates
- Confirm that your relative’s province is currently covered
- Keep your phone number on the order, so you get delivery updates
If you need help with your Tuambia account, see Tuambia login help or the Tuambia app download page. For other questions, use the Contact Us page.
Frequently Asked Questions About Cubamax Tampa
Is Cubamax Tampa the same as Tuambia?
No. They are separate businesses. Cubamax is a shipping, remittance and travel agency with offices in the US, while Tuambia is an online store for food and goods delivered in Cuba. You can read more about us on the site.
What can I send to Cuba from Tampa?
It depends on current rules. Recently, agencies have focused on food, hygiene items and medicine. Ask the office for the latest list before you pack.
Does Cubamax offer home delivery in Cuba?
It has varied. Home delivery has been suspended at times because of fuel shortages, so confirm whether your relative’s area is covered or whether pickup is required.
How do I track my package?
Ask the Tampa office for a receipt and tracking or reference code at drop-off. For online store orders, keep the order’s tracking number.
How can I avoid scams when sending money or boxes to Cuba?
Pay only through official offices or verified channels, keep every receipt, and never share payment details with strangers who message you first.
What if my province is not covered?
Check with the agency first. If it is not active, compare other services, such as the Tuambia Envios A Cuba page, to see whether your relative’s area is covered.
Conclusion
Cubamax Tampa is a well-known choice for sending packages, money and travel help to Cuba, and its Florida roots are the reason many families trust it. Because shipping rules have shifted with fuel shortages and sanctions pressure, always confirm accepted items, delivery method and pricing before you pay.
Keep your receipts, watch out for scams, and compare more than one option. When you want to choose products yourself and send them from home, Tuambia Envios is a good place to begin.