Let’s talk about something most homeowners dread: finding someone to fix or replace your roof. You know what’s worse than discovering a leak? Hiring the wrong person to fix it.
Check Their Truck Before Their References
When hiring a contractor, here’s something nobody tells you. Take a look at their work vehicle when they arrive for the estimate. Is it organized, or does it look like a tornado hit it? A contractor who can’t manage their truck probably won’t manage your project well either. Tools should be secure, materials protected, and the vehicle reasonably clean. This tells you more about their professionalism than any glossy brochure.
The Three-Estimate Rule Is Overrated
Everyone says get three estimates. But what if you already found someone great after the first meeting? You’re not buying a car. You’re entering a relationship with someone who might literally be standing on your roof during a hailstorm someday. Quality matters more than comparison shopping. Get two estimates if you want perspective, but trust your gut when you meet someone who really knows their stuff.
Ask About Their Supplier Relationships
This is the secret weapon question. Ask which suppliers they work with and how long they’ve had those relationships. A contractor with decade-long supplier connections gets better materials, faster delivery, and can actually solve problems when something goes wrong. New contractors or fly-by-night operations? They’re buying materials at the big box store just like you could.
The Portfolio Should Include Disasters
Anyone can show you photos of perfect installations on new construction. You want to see the nightmare jobs they fixed. Ask specifically: “Show me the worst roof you ever repaired and what you did.” Their answer reveals problem-solving skills, creativity, and honesty. If everything in their portfolio looks pristine, they’re either cherry-picking or inexperienced with real-world challenges.
Weather Delays Should Be In Writing
Your contract needs a weather clause that works for both of you. But here’s the thing: it should specify communication requirements. If rain delays the job, when will they tell you? How will rescheduling work? The contractors who ghost you during delays are the same ones who won’t return calls when you spot a problem six months later.
Meet The Actual Crew
The person who gives you the estimate might not swing a single hammer. Ask to meet or at least know about the crew doing your roof. How long have they worked together? Are they employees or subcontractors? This isn’t about being nosy. Experienced crews work faster, make fewer mistakes, and know how to handle surprises when they peel back your old shingles.
The Cleanup Matters As Much As The Install
Nails in your driveway will flatten your tires. Shingle debris in your garden will kill your plants. A magnetic roller should sweep your property. Tarps should protect your landscaping. Dumpster placement matters. Discuss the cleanup protocol before signing anything. Great contractors treat your property like it’s their own.
Trust Builders Over Sellers
The best roofing contractors are terrible salespeople. They’d rather explain flashing details than pressure you into signing today. They point out problems with your attic ventilation instead of just quoting shingle replacement. They’re educators first. When someone takes time to make you smarter about your own roof, you’ve found the right person.
Your roof protects everything else you own, so choose accordingly.